Shipping Policy

Order Processing & Fulfilment

• All orders are processed within 2-5 business days (excluding weekends and holidays).

• Since our products are made on demand, production times may vary based on order volume.

• Once your order is ready, you will receive a confirmation email with tracking details (if applicable).

Estimated Shipping Times

Region Estimated Delivery Time

USA 5-10 business days

Canada 7-15 business days

Europe 7-20 business days

Australia 10-20 business days

Rest of World 10-30 business days

Please note that shipping times are estimates and may be affected by factors such as customs delays, holidays, or unforeseen circumstances.

Shipping Rates

• Shipping costs are calculated at checkout based on the shipping destination and selected method.

• We may offer free shipping promotions from time to time—subscribe to our newsletter for updates!

International Shipping & Customs

• We offer worldwide shipping; however, some countries may have restrictions or longer delivery times.

• Customers are responsible for any customs duties, taxes, or import fees imposed by their country.

Tracking Your Order

• Once your order ships, you will receive a tracking number via email (if applicable).

• Please allow 24-48 hours for tracking information to update.

Lost, Delayed, or Damaged Shipments

• If your order is delayed beyond the estimated timeframe, please contact us for assistance.

• If your package arrives damaged or defective, send us a photo within 7 days of delivery, and we’ll arrange a replacement.

• For lost packages, please check with your local carrier first. If your order cannot be located, contact us, and we’ll help resolve the issue.

Contact Us

If you have any questions or concerns regarding shipping, feel free to reach out at mellikoino@icloud.com